JACKSONVILLE, Fla. – August 16, 2017 — Florida East Coast (FEC) Railway outranked all other rail/intermodal service providers for outstanding performance in Logistics Management’s annual Quest for Quality survey.
The Quest for Quality Awards are the gold standard for customer satisfaction and performance excellence for carriers, ports and logistics providers worldwide. “What makes the Quest for Quality Awards stand out in the market is the fact that the winners are determined by the readers of Logistics Management—the buyers of logistics and transportation services who put these carriers and service providers to work around the clock and the around globe,” said Michael Levans, Group Editorial Director of Peerless Media, LLC., the publisher of Logistics Management.
The Quest for Quality poll is the most extensive of its type conducted in the transportation and logistics industry. Each year, the poll studies the importance of key criteria when evaluating and using transportation and logistics service providers, including rates, and ranks transportation and logistics service providers based on key evaluation and purchase criteria. The survey received over 5,400 responses from top freight decision makers.
The railway will formally accept the award during an awards gala at the Council of Supply Chain Management Professionals (CSCMP) annual conference in Atlanta on September 26th.
is the culmination of a six-month research project conducted by Peerless Research Group (PRG). For more than three decades, LM’s Quest for Quality has been regarded in the transportation and logistics industry as the most important measure of customer satisfaction and performance excellence.
The Florida East Coast (FEC) Railway is a 351-mile freight rail system located along the east coast of Florida. It is the exclusive rail provider for PortMiami, Port Everglades, and Port of Palm Beach. FEC Railway connects to the national railway system in Jacksonville, Florida, to move cargo originating or terminating there. Based in Jacksonville, Florida, FEC Railway provides end-to-end intermodal and carload solutions to customers who demand cost-effective and premium quality.
FEC Railway Media Contact: Robert Ledoux, 904-279-3111, Robert.Ledoux@fecrwy.com